Effective Date: Jan 2025
Last Updated: 18th, May 2025

Penstribe Publishing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.penstribepublishing.com] and use our services.

By accessing our website or using any of our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal and non-personal information:

a. Personal Information:

Name
Email address
Phone number
Address (optional)
Bank/payment details (for royalty payments and withdrawals)
Book-related content you upload (e.g., manuscripts, covers)

b. Technical Data:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the site

c. Usage Data:

Book sales and downloads
Engagement metrics (comments, reviews, ratings)
Author dashboard activities

2. How We Use Your Information

We use the information collected to:

Provide, manage, and improve our publishing and platform services
Process book uploads, sales, and royalty payments
Respond to inquiries and provide customer support
Send updates, newsletters, and promotional content (with your consent)
Monitor website usage and detect/prevent technical issues or fraud
Fulfill any legal or regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Service providers (e.g., payment processors, hosting services)
Legal authorities if required by law
Our internal team or support staff for operational purposes
Partners involved in marketing or promotional activities (only with consent)

4. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account or data at any time by contacting us.

5. Your Rights

You have the right to:

Access or correct your personal information
Request deletion of your data
Opt out of marketing communications
Request data portability or usage restriction

To exercise any of these rights, please contact us at: hello@penstribepublishing.com

6. Security Measures

We implement industry-standard security measures to protect your information. This includes SSL encryption, secure payment processing, and strict access controls on our systems.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track website activity, and customize content. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage users to review their policies before providing personal data.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Continued use of our website after changes are posted constitutes your acceptance of those changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Penstribe Publishing House
Email: hello@penstribepublishing.com
Website: [www.penstribepublishing.com]